Contact — BMI Health Hub
Contact & Support
For feedback or support, email support@bmihealthhub.example. We typically respond within 2–3 business days.
Support scope
- Site issues or bugs
- Accessibility problems
- Content suggestions
DMCA
To file a DMCA request, contact the email above with your claim details and links.
Contact & support
The fastest way to reach us is by email: support@bmihealthhub.example. We typically respond within 2–3 business days.
Support scope
Report bugs, rendering issues, or accessibility problems.
Suggest topics for the blog or new calculator features.
Share feedback on clarity or accuracy of articles.
Hours & expectations
Support hours: Monday–Friday, 9am–5pm (Central Time). Response times may vary during holidays or high volume periods.
DMCA & content issues
If you believe your copyrighted work has been used improperly on this site, email support@bmihealthhub.example with the page link, a description of the work, and your contact information.
Accessibility
We aim for high contrast, keyboard‑friendly navigation, and readable typography. Please let us know if you encounter barriers and we will work to resolve them.
FAQ quick links
See <a href="/faq.html">FAQ</a> for common questions about BMI, accuracy, and usage.
Contact Us
We’re glad to hear from you. For faster replies, include a short subject and any relevant page URLs.
Response Time
We aim to reply within 2–3 business days. Complex requests may take longer.
What to Include
- Your question and what you were trying to do.
- Links or screenshots if it’s a page-specific issue.
- How we can best follow up.
Data Requests
To request deletion of direct communications or ask about data we hold from messages you sent, email us with “Data Request” in the subject.
Form Guidelines (if you email us)
- Use a clear subject line (e.g., “Calculator feedback: rounding issue”).
- Include the page URL and the steps to reproduce any issue.
- Attach a screenshot if it helps us see the problem.
Escalation
If your request is time‑sensitive, add “Urgent” to the subject. We’ll do our best to prioritize.
Media & Partnerships
For media inquiries, interviews, or partnerships, note timelines and topics so we can route your request quickly.
Accessibility Contact
If you encounter accessibility barriers, email us with “Accessibility” in the subject and describe the issue and your device/browser.
Office Hours
Messages are reviewed Monday–Friday. Replies typically go out within 2–3 business days.
Alternate Contact
If email fails to deliver, try resending from a different address or include a reachable phone number in your message.
Bug Report Checklist
- Page URL and what you clicked/tapped.
- The exact error text (if any).
- Your device, browser, and approximate time of the issue.
Privacy/Data Request Template
Subject: “Data Request – <Your Name>” and include the email address used to contact us, plus details of the request (access, correction, deletion).
Anti‑Spam Note
We don’t send newsletters or marketing emails by default. If you receive a suspicious message claiming to be from us, forward it for review.
Expected Info We Might Request
- Page link, device, and browser info to troubleshoot issues.
- Time and timezone when the problem occurred.
- Any steps you already tried.
Response Priorities
Safety, accessibility, and data requests are prioritized first. General questions are answered as soon as possible.